why tmp?

• large enough to meet your needs – small enough to be quick and nimble
• dedicated account management teams
• dynamic creative and exceptional back-end support
• experienced team in both retail and promotional merchandise markets
• strong financial backing to fund your programs
• 100% full satisfaction policy…no questions asked

entrepreneurial management team

• operationally involved leadership
• flexible to meet your changing needs
• executive lead transition team
• senior management accessibility…always!
• accountability at all levels
• committed to client partnerships

operations and fulfillment

• over 20 years of small package fulfillment experience
• single point of contact for all Operations issues
• in-house call center with expert agent routing
• constant low stock monitoring
• in-house call center with ability to on-board experienced CSR’s rapidly

marketing and creative

• award winning creative team with extensive on and off-line experience
• full service photo studio in-house
• fully customizable platform for presentation flexibility
• copywriters with strong merchandising and retail background
• strategic Account plan developed to support your program goals
• ongoing program evaluation through formal Quarterly Business Reviews

merchandising

• trend savvy and brand aware
• source from your suppliers or our preferred vendors
• market leading product development capabilities in-house
• domestic or off-shore sourcing
• bureau Veritas integration for quality management
• commitment to the philosophy that “Speed is Life”
• drop ship vendor management capability

information technology

• fully integrated front and back end
• integrated analytics and customizable report package
• sophisticated sales and inventory management reporting
• secure hosting…99.9% uptime
• 360 degree view of stores, customers and products